WitrynaSelect Log an Activity. Select an object type. Object types are listed by the Object API name. To log activity related to a record, enter a record name. Select the activity … Witryna21 lip 2024 · Ensure the record type assigned to the Global Action is available to the user(s) accessing the action on the record. Check your record page settings and see …
Log a Call on Case Activity IdeaExchange
WitrynaFrom Setup, enter “Flows” into the Quick Find box, select Flows, and then click New Flow. Select the Flow Type, then click Create. The type of flow you create will impact your experience. For scheduled and record triggered flows, you can access an auto created global variable called $Record. WitrynaAdd the Voice ID Component to the Agent’s Work Area; Take Notes on a Call; Define Voice Call Routing Logic with Omni-Channel; Use Service Cloud Voice with Sales Engagement; Map Your Presence Statuses to Amazon Connect; Add the Voice ID Component to the Voice Call Record Page; Understanding the Difference Between … name of tyler perry tv shows
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Witryna22 sty 2024 · Go to Setup > Global Actions > Publisher Layouts > Global Layout. Edit the Global Layout. Locate the Email Mobile & Lightning Action called "Email". Add this to the Layout. Save Clear your browser cache and log back into the Community and access a record where the Send Email action was not present, it should now be restored. Share WitrynaHowever, if I insert a Log a Call record related to the Case any other way - e.g. using the Developer Console, or my CTI system's custom components - the call does not display in the feed. If I query the record, it looks exactly the same as the record that is created with the Quick Action. Witryna3 sty 2024 · Create "Log an Activity" action From the Setup menu, go to Global Actions, then click the New Action button, select and enter the data then click the Save button. You will see a layout to add/remove fields for the new action, let us add "Area" here, click the Save button once done. Add "Log an Activity" action to Activity component meeting your expectations